Celestial Butterfly Celestial Butterfly Support Knowledgebase
Celestial Butterfly Hunt Frequently Asked Questions (FAQ)
Suggested knowledgebase articles:

Knowledgebase Celestial Butterfly Hunt Frequently Asked Questions (FAQ)

Articles in this category

Question: Can the butterfly-catching game be made more interactive?

Answer: The butterfly-catching game is primarily designed as a social experience, encouraging players to interact with others around them. Beyond catching, the game already offers many interactive fea...
Question: Can I send suggestions or report issues via tickets?

Answer: Yes, we accept bug reports and issues that require support. However, we do not respond to individual suggestions, though we do review them. Celestial Games follows a specific vision and direc...
Question: Why not add a mini-game or an auto-capture option to make butterfly catching less repetitive?

Answer: We cannot add a mini-game during catching because the capture time depends on the nectar used and the companion carried. Additionally, the game is not just about catching butterflies—it also i...
Question: How many accounts are allowed to play the Celestial Butterfly Hunt?

Answer: Players are allowed to participate in the Celestial Butterfly Hunt with a maximum of two accounts per IP address, per household.
Question: Why is my account suspended?

Answer: An account can be suspended for several reasons, including: Multiple Accounts Violation: We allow a maximum of two accounts per IP and household. Exceeding this limit can result in a suspensi...
Question : How can I prevent my HUD from returning to its initial position?

Answer:To keep your HUD in a new position, you need to save its current position. First, right-click on your HUD and select Edit HUD. Then, move it to the desired position on your screen. Once you’ve ...
Question: I can't find my companion, what should I do?

Answer:Your companion is located in your inventory. You can find it by searching for its ID. To remember the ID of your companion, connect to your player profile, click on your HUD menu, then go to th...
Question: I accidentally attached my companion to the wrong place and now I can’t reattach it. It says it's not attached to the right spot. What should I do?

Answer:Your companion must be attached to the center of your avatar. If you’ve changed the attachment by mistake, you can easily fix it. Open your inventory, right-click on your companion, select "Att...
Question: I am an owner and I am hosting a stump. I would like to have the nectar installed. How do I proceed?

Answer: Open a ticket to request the installation of the nectar. Click on "Open a Ticket" and select Technical Support Requests (Land Owner Only). Fill out the form and make sure to grant the group t...
Question: How are the rewards calculated when catching a butterfly?

Answer: When you catch a butterfly, the results are displayed in the message. Let's break it down step by step: Well done, you caught  [Monarch Butterfly From the Royal Wings Set] with a value of 0.02...
Question: If I run out of Nectar Juice, what happens to my companion?

Answer: If your companion doesn't consume Nectar Juice, it won't provide any bonuses, and it won't earn XP either. Companions will enter "resting" mode. You'll need to craft Nectar Juice on the main ...
Question: Can I sell my Nectar Juice?

Answer: Yes, you can sell the Nectar Juice you craft directly at the Nectar Juice vendors located on the main sim.
Question: How do I craft potions?

Answer: To craft potions, you must be level 7. At this level, you can craft essence potions, which are not usable directly but serve as the base ingredients for crafting bonus XP potions or Hunt Time...
Question: What should my behavior be like in all Celestial Games?

Answer: In all Celestial Games, your behavior should always be respectful and considerate toward other players. We encourage positive conduct, such as avoiding pushing or interfering with others' gam...
Question: How should players treat the CSR (Customer Support Representatives)?

Answer: The CSRs (Customer Support Representatives) are an essential part of Celestial Games, and their role goes beyond just assisting players—they are passionate members of our community who help cr...
Question: When I wear my net or my companion, it detaches. Why is that?

Answer: In order to wear your net or companion properly, you must first wear your HUD. The HUD is mandatory, so you must always wear it before.
Question: Can we hunt on a stump without nectar?

Answer: No, you cannot hunt without nectar on a stump. However, if you join as a new player, when you register, you will receive 40 free nectars. After that, you will need to buy nectar from the vendo...
Question: What is the minimum age required to join Celestial Games?

Answer: The minimum age required to join Celestial Games is 20 days. This rule is in place to ensure the security of our community and to prevent the use of alternate accounts (alts) or bots. If your...
Question: My account is suspended due to 6 errors. What should I do?

Answer: If you clicked 6 times by mistake within less than a week, you will need to open a support ticket. We verify whether the errors were accidental or caused by autoclicking, as we have the exact...
How can I know when an Event Stump ends?

Answer: When an owner starts an Event Stump, a notification is sent in local chat, visible only to players who are online and wearing the HUD.   There is no timer to show when the event ends, and it w...
Question: Can I use the Lindens I earn in the game to purchase items instead of withdrawing them?

Answer: No, this option is not available. You have a daily withdrawal limit, which allows you to manage your earned Lindens. Additionally, in-game vendors are already in place for purchasing items. O...
Question: Can I get a refund for the products I purchased?

Answer: No, once a product is purchased, refunds are not possible. By completing your purchase, you agree to our terms of sale.However, if the product is defective or has a confirmed issue, we will r...