Question: What is the role of a CSR in Celestial Games?

Celestial Butterfly Celestial Butterfly Support Knowledgebase Celestial Games CSR (FAQ)

Answer:

A CSR (Customer Support Representative) is a volunteer who assists players, answers their questions, and ensures a smooth gaming experience. CSRs are also moderators, responsible for maintaining a respectful and friendly atmosphere in the group chat.

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Celestial Games CSR (FAQ)

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Question: How should players treat the CSR (Customer Support Representatives)?
Question: What happens when a player enters the group and doesn't say "Hello"?
Question: What are the responsibilities of a CSR as a moderator?
Question: What topics can be discussed in the group chat?
Question: Can I send suggestions or report issues via tickets?

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Question: What is the role of a CSR in Celestial Games?

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