Question: Can a CSR handle refund requests?
Answer:
No, all refund requests must be directed to Vynk Boccaccio or UtopiaSales Resident. CSRs can inform players about the refund policy but cannot process refunds themselves.
Answer:
No, all refund requests must be directed to Vynk Boccaccio or UtopiaSales Resident. CSRs can inform players about the refund policy but cannot process refunds themselves.